NEXELTRON LONGEVITY MEMBERS CLUB TERMS AND CONDITIONS

effective from 14 September 2026

§ 1. General Provisions

  1. This Regulations defines the rules for using the Nexeltron Longevity Members Club, in particular the rules of membership, reservations, using the club's space, and available longevity and recovery technologies.
  2. The organizer and operator of Nexeltron Longevity Members Club is:

PROSPER Andrzej Janda
ul. Miła 17A
78-400 Szczecinek, Poland
NIP: 6731734033
REGON: 080289834

e-mail: nexeltron@nexeltron.com
tel.: +48 510 024 345

hereinafter: "Nexeltron" or "Operator".

  1. Operator's correspondence address:

PROSPER / Nexeltron
ul. Prądzyńskiego 31G/18
66-400 Gorzów Wielkopolski
Poland

  1. The Regulations are available free of charge on the Nexeltron website and may be made available at the club's location.
  2. Using the club means an obligation to comply with these Regulations, safety rules applicable at the location, and instructions for individual devices and technologies.
  3. The detailed offer, scope of available technologies, operating hours, prices, limits, availability, and rules of individual Membership Plans may vary depending on the Nexeltron location.

§ 2. Definitions

  1. Nexeltron – brand and operator of the Nexeltron Longevity Members Club system.
  2. Club – Nexeltron Longevity Members Club location made available to Members and other authorized Users.
  3. Member – a person with active Nexeltron membership.
  4. User – a person authorized to use the Club, including a Member or a person using a NEXELTRON TEST PASS.
  5. Membership – paid entitlement to use the Club and selected services under the terms of a given Membership Plan.
  6. Membership Plan – selected Nexeltron membership variant specifying the scope of available services, technologies, reservations, and other benefits.
  7. NEXELTRON TEST PASS – paid or promotional access allowing familiarization with selected Nexeltron services before commencing Membership.
  8. Technology – a longevity, recovery, or wellness device, station, or solution available at the Club.
  9. Session – reserved time for using a specific Technology.
  10. Reservation – reserving a Session using the Nexeltron system, Nexeltron App, website, or other provided channel.
  11. Nexeltron OS – system used, among others, for managing Memberships, access, reservations, devices, and location operations.
  12. Nexeltron App – application or user interface enabling the use of Nexeltron system functions.

§ 3. Nature of Nexeltron Services

  1. Nexeltron Longevity Members Club is a longevity, recovery, and wellness space enabling the use of selected technologies supporting regeneration, comfort, and user well-being.
  2. The Club's offer may include, in particular, technologies such as:HBOT,red light therapy,recovery and pressotherapy technologies,cryotherapy,contrast therapy,other technologies available in a specific location.
  3. The range of equipment may vary between locations.
  4. Nexeltron services do not constitute medical diagnosis, treatment, or individual medical advice, unless a given service is expressly provided by an authorized medical entity based on separate rules.
  5. The User should use the Technologies in accordance with their intended purpose, instructions, safety rules, and staff recommendations.

§ 4. NEXELTRON TEST PASS

  1. NEXELTRON TEST PASS allows an interested person to familiarize themselves with the Club's offer before purchasing Membership.
  2. The scope of NEXELTRON TEST PASS, its price, validity period, and available Technologies are always defined in the current offer.
  3. NEXELTRON TEST PASS may include instruction on how to use selected Technologies.
  4. NEXELTRON TEST PASS does not automatically mean the commencement of Membership, unless the user expressly accepts the Membership offer.
  5. Nexeltron may limit the possibility of repeated use of NEXELTRON TEST PASS by the same person.

§ 5. Nexeltron Membership

  1. Membership entitles you to use the Club in accordance with the scope of the selected Membership Plan.
  2. Currently offered Membership Plans, their prices, and scope are presented before purchase.
  3. The offer may include, in particular, Plans:

NEXELTRON GOLD
NEXELTRON PLATINUM
NEXELTRON DIAMOND

  1. Individual Plans may differ, in particular, in:the number or frequency of available Sessions,the range of Technologies,reservation rules,access to additional services,reservation priority,other benefits indicated in the offer.
  2. Membership is assigned to a specific person and cannot be made available to third parties, unless Nexeltron expressly provides for such a possibility.
  3. The Member is obliged to provide true and current data required for Membership service.
  4. Detailed conditions regarding the Membership period, payments, renewal, termination, or resignation are presented to the Member before purchasing a given Plan.

§ 6. User account and Nexeltron App

  1. Using some Club functions may require creating a user account.
  2. The account may enable, in particular:Membership management,Session reservations,checking Technology availability,access to Session history,managing upcoming visits,access to Club information.
  3. The User is responsible for the security of their access data.
  4. The User may not share their account, access code, or other data enabling entry to the Club with unauthorized persons.
  5. In case of suspected unauthorized use of the account, the User should immediately inform Nexeltron.

§ 7. Reservations

  1. Using selected Technologies requires prior Reservation.
  2. Reservations can be made via the Nexeltron App, Nexeltron OS, website, or other channel provided by Nexeltron.
  3. The Reservation specifies at least:Technology,location,date,time,Session duration.
  4. The User should start and end the Session according to the Reservation time.
  5. Extending a Session beyond the reserved time without Nexeltron's consent is prohibited.
  6. One visit to the Club may include using several Technologies, if the User has the appropriate entitlements resulting from their Plan and makes the required Reservations.
  7. Using several Technologies consecutively during one visit does not mean they are treated as one Session. Each Technology may be subject to separate reservation and billing rules.

§ 8. Canceling and changing Reservations

  1. The User may change or cancel a Reservation in accordance with the rules visible in the system at the time of making the Reservation.
  2. Nexeltron may specify a minimum time required for free cancellation of a Reservation.
  3. In case of a no-show for a reserved Session or cancellation after a specified deadline, the Session may be considered used, if the conditions of the given Plan provide for it.
  4. Cancellation rules may not infringe the rights of the Consumer under applicable law.
  5. Nexeltron may cancel or postpone a Reservation in case of:device failure,necessity of technical work,event affecting safety,inability to provide the service,other justified organizational reasons.
  6. In such a case, the User will be informed as soon as possible and offered the opportunity to make a new Reservation or another appropriate solution.

§ 9. First Session and instruction

  1. Before the first independent use of a selected Technology, the User may be required to undergo instruction.
  2. Instruction may include:how to start the device,correct posture during the Session,rules of use,Session end procedure,safety rules,situations requiring immediate interruption of the Session.
  3. Nexeltron may require re-instruction in case of a change in device, procedure, or safety rules.
  4. The User may not use the device independently if the required instruction has not been completed.
  5. If a given Technology requires the presence or supervision of personnel, its use is only possible in accordance with the appropriate procedure.

§ 10. Safety of Technology use

  1. User safety is a paramount condition for using the Club.
  2. Before starting to use the Technology, the User is obliged to familiarize themselves with:the operating manual,safety information,contraindications,messages displayed by the system or device.
  3. The User is obliged to follow Nexeltron's and the device manufacturer's instructions.
  4. The User should not start or continue a Session in case of feeling unwell or experiencing alarming symptoms.
  5. In case of worsening well-being during a Session, the User should immediately:stop using the device,follow the safety procedure,inform Club staff, if present.
  6. The User may not interfere with the technical configuration of the device, safeguards, cables, installation, or service elements.
  7. Using devices not in accordance with their intended purpose is prohibited.

§ 11. Health status and contraindications

  1. Some Technologies available at the Club may have contraindications for use.
  2. The User is obliged to familiarize themselves with the contraindications for a specific Technology before starting a Session.
  3. If the User:suffers from a chronic illness,is under medical care,takes medication,has recently undergone a procedure or surgery,has an implant or medical device,is pregnant or suspects pregnancy,has doubts about the safety of using a given Technology,

they should obtain appropriate medical consultation before using it.

  1. Information provided by Nexeltron does not replace individual medical consultation.
  2. Nexeltron may refuse to start a Session or interrupt it if there are reasonable doubts about the User's safety.
  3. In the case of Technologies requiring additional qualification, the User may be asked to meet the requirements specified for the given device.

§ 12. Rules for using the Club

  1. The User is obliged to:use the Club in accordance with its intended purpose,comply with safety rules,follow staff instructions regarding Club safety and organization,take care of the equipment,maintain order,respect the comfort and privacy of others.
  2. It is forbidden to:share Club access with unauthorized persons,use devices without a required Reservation,use devices after consuming alcohol or other substances that may affect safety,independently repair or modify devices,intentionally damage equipment,disturb other people's use of the Club,conduct commercial activities without Nexeltron's consent.
  3. The User is liable for damages caused by them intentionally or as a result of using equipment not in accordance with the Regulations, taking into account applicable law.

§ 13. Access to the Club

  1. Access to the Club can be achieved by:Nexeltron App,QR code,individual identifier,other access system indicated by Nexeltron.
  2. Access data is individual and may not be transferred to third parties.
  3. Access hours depend on the specific location and Membership Plan.
  4. Some locations may operate on an extended access or 24/7 model, if the conditions of the given facility and applicable procedures allow it.
  5. Nexeltron may temporarily restrict access to the entire Club or parts of it in case of:service work,maintenance work,breakdown,security threat,events independent of Nexeltron.

§ 14. Hygiene and station preparation

  1. The User is obliged to comply with hygiene rules applicable when using individual Technologies.
  2. If a given Technology requires the use of specific clothing, accessories, or protective equipment, the User is obliged to use them.
  3. After completing the Session, the User should leave the station in accordance with the instructions applicable at the Club.
  4. Nexeltron provides procedures for cleaning, disinfection, and ongoing maintenance of devices in accordance with the nature of the given Technology.

§ 15. Breakdowns and technical problems

  1. In case of detecting improper operation of the device, the User should stop using it and inform Nexeltron.
  2. The User may not attempt to repair the device independently.
  3. Nexeltron may temporarily disable a given Technology for diagnostic, maintenance, or service purposes.
  4. If a breakdown prevents the execution of a reserved Session, Nexeltron may propose:a change of date,another available Technology,restoration of unused entitlement,another solution appropriate to the situation.

§ 16. Payments

  1. Prices of Membership, NEXELTRON TEST PASS, and other services are provided before purchase.
  2. Available payment methods are presented during the purchase process.
  3. If the Membership Plan includes recurring payments, the User is informed before purchase about:the amount of payments,the frequency of their collection,the period of validity,the rules of resignation or termination.
  4. No recurring payment can be activated without the express consent of the User.
  5. Failure to make the required payment may result in the suspension of access to services in accordance with the terms of the given Plan.

§ 17. Suspension or restriction of Membership

  1. Nexeltron may temporarily suspend or restrict User access to the Club in case of:a material breach of the Regulations,sharing access with a third party,endangering one's own or others' safety,intentionally damaging devices or equipment,repeated serious violations of Reservation rules,failure to make the required payment,other serious violations of applicable rules.
  2. If the nature of the breach allows it, the User may be asked to cease the violations beforehand.
  3. In cases involving a direct threat to safety, Nexeltron may immediately block access to the Club.
  4. Suspension or termination of Membership may not infringe the mandatory rights of the Consumer.

§ 18. Liability

  1. Nexeltron is responsible for the proper provision of services under the terms of applicable law.
  2. Nexeltron is not responsible for the consequences of using Technologies:not in accordance with the instructions,despite contraindications known to the User,in violation of the Regulations,after independent modification of settings or the device,in a manner contrary to safety instructions,

to the extent that such liability may be lawfully excluded.

  1. No provision of the Regulations excludes Nexeltron's liability in cases where its exclusion is impermissible under law.

§ 19. Personal belongings

  1. The User should properly secure their personal belongings during their stay at the Club.
  2. If the Club provides lockers or other storage areas, they should be used in accordance with the instructions.
  3. Items left in the Club may be stored for a specified period in accordance with the procedure applicable at the given location.

§ 20. Monitoring and facility security

  1. Visual monitoring may be used at the Nexeltron location to the extent consistent with applicable law and justified by the need to ensure the safety of persons and property.
  2. Monitoring is not conducted in areas where its use would be impermissible or would violate User privacy.
  3. Detailed information about monitoring is available at the location subject to monitoring.

§ 21. Personal data

  1. The administrator of personal data processed in connection with Membership and the use of services is the entity indicated in the personal data protection information.
  2. Data may be processed, in particular, for the purpose of:Membership service,Reservation execution,payment processing,ensuring Club access,service provision,ensuring security,handling inquiries and complaints.
  3. Detailed information regarding data processing can be found in the Nexeltron Privacy Policy.

§ 22. Complaints

  1. The User may submit complaints regarding Membership, Reservations, or Nexeltron services.
  2. Complaints can be sent to:

nexeltron@nexeltron.com

or in writing to the Operator's correspondence address.

  1. A complaint should, if possible, contain:name and surname,contact details,Club location,date of the event,description of the problem,expected solution.
  2. Nexeltron responds to consumer complaints within the time required by applicable law.

§ 23. Changes to the Regulations

  1. Nexeltron may change the Regulations for important reasons, in particular in case of:changes in legal regulations,changes in Club operating rules,introduction of new Technologies,changes to Nexeltron OS or Nexeltron App,changes in access or Reservation methods,necessity to increase User safety.
  2. Changes do not infringe on the acquired rights of Users.
  3. In the case of ongoing Memberships, Users will be informed about significant changes in a manner appropriate to the nature of the Membership and in accordance with applicable regulations.

§ 24. Final Provisions

  1. Polish law applies to these Regulations.
  2. The Regulations do not limit Consumer rights resulting from mandatory provisions.
  3. In matters not covered by these Regulations, the relevant provisions of law and the terms of the specific Membership Plan accepted by the User shall apply.
  4. If any provision of these Regulations proves to be invalid or ineffective, it does not affect the validity of the remaining provisions.
  5. These Regulations are effective from September 14, 2026.

The next document after this should be "Nexeltron App and Nexeltron OS Regulations", as we will then have the store and club legally separated from the digital layer.